Privacy Policy

If you have questions about this Privacy Policy, please contact us at the address listed below.

How we use the information we collect

Some pages on our Site may ask you to provide personal information, such as when you first register on the Site. The types of information we collect include your name, e-mail address, business details and telephone number. We collect this information in order to;

– process and administer orders and payments submitted by you;
– customise the service we provide to you;
– administrate or otherwise carry out our obligations in relation to any agreement you have with us including your subscription to our Site;
– verify your identity;
– anticipate and resolve problems with any Products or Services supplied to you; and
– send you information about our Products and Services (if you have chosen to receive such information).

Log files/IP addresses

When you visit our Site, we may log your IP address (the unique address which identifies your computer on the Internet), which is recognised by our web server. We use IP addresses to help us administer the Site and to collect broad demographic information for aggregate use.


This site makes use of ‘cookie’ technology, which enables us to customise our Site to suit your preferences. Cookies are small text files from a website that are stored on your computer. For example, a ‘cookie’ could store your log-in information so that you do not need to input your registration details every time you return to a website. Cookies themselves do not contain any personal information. When using our Site, in order to gain the best user experience, from the point of login onwards it is required that you enable cookies to be stored on your computer. The reason for this is that in order to track map requests, cookies are needed to maintain session state; therefore switching them off will automatically cause a login failure. This setting is automatically enabled on your computer unless you have manually deactivated it. You can set your browser to choose not to accept cookies (your help screen or manual should tell you how to do this). You can also delete a cookie manually from your hard drive.

Third parties

We will never sell or share (without having first obtained your prior consent) personal information with an unaffiliated third party for any reason other than to our Data Suppliers where necessary to provide you with Products or Services. Other than the disclosures referred to in this Privacy Policy, we will not disclose any personal information without your permission unless we are legally obliged to do so.

Other sites

Our Site may contain links to other websites that we do not control or maintain. We are not responsible for the privacy practices employed by these other websites. We encourage you to read, when you leave our Site, the privacy statements of such other websites before submitting any personal information.

Transfer of assets

As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all or substantially all of our assets (whether under acquisition, insolvency or otherwise) then your information and any other information that we have collected about the users of our Site may be transferred to such entity as one of the transferred assets.

Transferring your personal information outside the European Economic Area

The information you provide to us may be transferred outside the European Economic Area (the ‘EEA’). Not all countries outside of the EEA have similar data protection laws to the EEA, but we will take appropriate steps to ensure that your privacy rights continue to be protected.

Contacting our helpdesk:
Address: Helpdesk, National Map Centre, 42b Church Street, Hatfield, Herts, AL9 5AW
Phone: 01707 263747